Phone Fix, Remote Access, Onsite
If you’re having problems with software or your machine, then you can contact us and we will talk through the issue with the user, if we’re unable to solve the problem over the telephone then offer remote access to your home pc or business, this will allow instant access for us into your computer or server and try and fix the problem remotely. This is secure and you will just need to install the software we can provide to enable us to be able to log in on your machines.
If we’re unable to fix the issue with your machines over the phone or remotely, we will visit you at home or your business to solve the problem.
DRSL Network Support
Our Network Audit will give you the information you need to allow you to make the right decision:
Is your network Secure?
Does you network need any alterations or additions?
Do you have the right OS/Applications?
How many users need to be on the network?
We can design a network that gives you added security & peace of mind.
Our network audit will consist of: -
Asset survey of your Software, Hardware & Comms links.
Detailed diagrams of your network & IT infrastructure.
Your current & proposed IT solution.
A simple, easy to understand document with all the details you will require.
If you would like to discuss your requirements in detail, then please do not hesitate to contact us.